Privacy Policy

1. Information We Collect

We collect information when you:

• Fill out the contact form on our website
• Message us through Facebook Messenger or Instagram Direct
• Contact us by phone, email, or WhatsApp
• Request a free quote

The data we may collect includes: full name, email address, phone number, project address, type of service requested, and any project details you choose to share.

2. How We Use Your Information

The information we collect is used exclusively to:

• Follow up on your quote request
• Prepare and send you personalized service proposals
• Schedule inspection or installation visits
• Send you relevant information about our services if you have opted in
• Improve the quality of our customer service

We do not sell, rent, or share your personal information with third parties for commercial purposes.

3. Facebook / Meta Integration

We use Meta's Messenger platform to receive and respond to messages from interested customers. When you contact us through Facebook Messenger:

• Your Facebook user ID is processed solely to send you a reply
• Messages are temporarily stored in secure systems to maintain conversation context
• Conversation data is automatically deleted after 24 hours of inactivity
• We do not access any other Facebook profile data beyond what is necessary to respond to your inquiry

Use of Messenger is also governed by Meta's Privacy Policy.

4. Data Storage & Security

We take reasonable steps to protect your information against unauthorized access, loss, or disclosure. Conversation data is stored on secure servers and automatically deleted after 24 hours of session inactivity.

No method of electronic transmission or storage is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information at the bottom of this page.

6. Cookies & Similar Technologies

Our website may use basic cookies to improve your browsing experience. We do not use third-party tracking cookies for advertising purposes. You may configure your browser to reject cookies, though this may affect some site functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page with the date of last update. We recommend reviewing it periodically.